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Damon Yao
Sales Manager - Damon Yao skypelive:damonyao_2
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Lydia Yi
Sales Manager - Lydia Yi skype+86-18928404004
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Damon Yao
Sales Manager - Damon Yao skypelive:damonyao_2
  • Phone
    Phone
    +86-13924617429
    Call me
  • WeChat
    Scan QR code and add WeChat
    +86-13924617429
    WeChat
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    Scan QR code and add WhatsApp
    +86-13924617429
    WhatsApp
  • E-mail
    E-mail
    yaoyihan@neware.com.cn
    Send Email
Lydia Yi
Sales Manager - Lydia Yi skype+86-18928404004
  • Phone
    Phone
    +86-18928404004
    Call me
  • WeChat
    Scan QR code and add WeChat
    +86-18928404004
    WeChat
  • whatapp
    Scan QR code and add WhatsApp
    +86-18928404004
    WhatsApp
  • E-mail
    E-mail
    yilu@neware.com.cn
    Send Email
Lydia Yi
Sales Manager - Lydia Yi skype+86-18928404004
  • Phone
    Phone
    +86-18928404004
    Call me
  • WeChat
    Scan QR code and add WeChat
    +86-18928404004
    WeChat
  • WhatsApp
    Scan QR code and add WhatsApp
    +86-18928404004
    WhatsApp
  • E-mail
    E-mail
    yilu@neware.com.cn
    Send Email
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Basic operation of software (No.1)

Right click, menu bar gray? 
Are you signed in?

Open BTS7.6.0 & BTS8.0 and right-click the channel, if the menu bar is all gray and can't be used, it means you haven't logged on yet.

Account Number? Password?

BTS9 Software(User name: admin; Password: xinwei)
BTS7.6.0&BTS8.0(User name: admin; Password: neware)

What should I do if I forget 
my password?

Modify the client mode: change the client mode into mode = 1 and save it. Restart the client , and then it will take effect. (If you don't restart, it will not take effect)

Is the equipment faulty when the first installation feedback does not adopt battery open circuit voltage?

If you don't use this equipment test one time, the channel will not use idle voltage by default. After starting once, as long as the battery is connected, the open circuit voltage of the battery will be adopted by default, so there is no need to doubt the equipment faulty in case of this problem.(the same to 9000)

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